Shipping & Delivery

We will deliver to you as soon as reasonably possible - generally within 5 to 10 business days from order confirmation. If for some reason we are unable to meet these delivery timelines we will notify you of the delay.

Please note that for now we only deliver within South Africa and our delivery times are set for Mondays to Fridays between 8am-5pm only. We do not deliver on Saturday, Sundays, public holidays, or after hours. If you're expecting your UNLOCKED.ME parcel, please make sure that someone is at the delivery address to sign for the package to confirm delivery.

All physical products for example the fashion and electronic items will include a flat fee of R90 for delivery in addition to the price of the item.

One thing you should note: if you order during peak times like Black Friday or Cyber Monday, our delivery times may be extended to longer than 5 - 10 business days. But we will make sure to tell you about the extended time for delivery.